Returns & Exchanges
At HillCo, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with tags attached. Our goal is to ensure your wardrobe fits your lifestyle perfectly, providing stress-free exchanges and full refunds on eligible purchases.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
Drop Off Package
Affix the label to your parcel and drop it off at any authorized carrier location or schedule a free pickup from your home.
Receive Your Refund
After our team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing